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Caraldine Nolan's Startup Is Making Food Transparency The Norm

Caraldine Nolan’s Startup Is Making Food Transparency The Norm

By New Frontiers blog

Caraldine Nolan's Startup Is Making Food Transparency The Norm

Are you eating as healthily as you could? With our busy lifestyles, endless takeaway options, opaque product labels, and trend-hopping social influencers, thinking about our nutritional intake can be a headache. And yet taking control of your diet has never been more important.

The impact of your diet on you overall wellness is profound. Obesity, for example, brings with it significant risk of cardiovascular diseases, musculoskeletal disorders like osteoarthritis, and some cancers. Then there is the amazing bi-directional connection between your gut and neurological diseases (a concept known as the microbiota-gut-brain axis).

You are what you eat. But what are you eating? We spoke to New Frontiers alumna Caraldine Nolan about her business Weighless Wonders and her app NutraVerse. Caraldine is on a mission to make sure we all understand the food choices we make. As she says during our interview, “Our mission is making food transparency the norm.”

Interview with Caraldine Nolan, founder of Weighless Wonders

Caraldine, tell us a bit more about the idea behind Weighless Wonders. How did this business come about?

Caraldine Nolan New Frontiers alumna

Caraldine Nolan

I was a weight loss consultant with WeightWatchers, and I launched my own weight loss company at the beginning of 2022 when WW pulled out of the Irish market. I have a rare gut condition called median arcuate ligament syndrome (MALS) and I’m a parent of a child with health issues, so I was very conscious of diet and started researching how I could help myself and my gut through food.

For example, I was really interested in the Nutri-Score system in France where every food item has a score from A to E depending on its nutritional value. I was thinking about my business – what was happening in the sector generally and what I could bring to the business – to see what was lacking. That’s when I realised a big problem was that I couldn’t see what people were eating!

It was a conversation at a Local Enterprise Office event one day that really got this started. Someone asked what I was doing next, and I said, “I want to build a food tracker.” I went away and built a first version, but then realised that what I really needed to do was build out an app. That’s what led me to the New Frontiers programme in Tallaght.

You’ve been on all three phases of New Frontiers while developing the business. What kind of milestones were you able to reach?

It was really excellent. I wouldn’t say I was very business savvy, so Phase 1 was a bit like starting all over again – even though I had already run a business by that time. We went in wanting to develop the app, which I was bootstrapping, but during Phase 1 I realised I could white label the technology I had already developed to companies in the health and wellness industry. So, I set up another business to generate income that would pay for developing the app.

There was a lot of work involved because we were doing everything involved in setting up this white label business (Gemtech Membership Systems) and at the same time developing the business model and minimum viable product (MVP) for the food tracking app, NutraVerse.

I got onto Phase 2 of New Frontiers and applied for an Enterprise Ireland Innovation Voucher so we could work with Maynooth University to get the app ready for testing by July 2024. 197 people gave us amazing, honest feedback – the good, the bad, and the ugly! Based on that feedback, we got stuck in and built out the app so that it could be soft launched at the beginning of September.

Around that same time, I received a Priming Grant from my Local Enterprise Office and was accepted onto Phase 3 of New Frontiers. So, the white label business provides recurring revenue while I work on my real passion, the app. We’ve already had three health companies approach us to white label the app for their own websites once it’s ready.

That’s a lot of work in a short period of time! Tell us more about the app and what it does.

We’ve developed a technology that started off being about weight loss but has become more about transforming someone’s health. Whether you are dealing with an underling condition, trying to lose weight, or simply wanting to be fitter, you can use NutraVerse (Apple or Android).

Like a calorie counter app, you can create a recipe, scan a product, and keep a food diary. This app also gives users a holistic picture with a Nutri-Score (how healthy the food is), a Nova-Score (how processed the food is), and an Eco-Score (how sustainable the product is). Calories alone give an incomplete picture because calories for one person aren’t the same for another.

All our members are finding that their metabolic systems (like muscle and fat percentages) are changing because they are eating foods that are healthier. They understand that 300 calories of junk food are different to 300 calories of healthy food because it’s all about the nutrient density of what you eat.

It sounds like this is a real passion for you and not just a business. Tell us more.

Yes, I am obsessed with learning and connecting the dots when it comes to food and health. I completed a diploma in food and nutrition and I’m currently studying for two masters’ from UCD – in Food Science and Green Care Policy. I’m looking at nutrition and consumer trends as well as sustainability related nutrition and healthy eating, and also human eating behaviour.

I have done a massive amount of research in this area. One of the things I’m thinking about is the differences between the generations and what they want from a weight management app, so we can respond to their needs. I’ve also had an obesity clinic approach me to partner with them to study how effective a French-style Nutri-Score system would be in Ireland.

There is still another stage of development I want to bring to the app – developing the contextual feedback the app can give using AI. For example, if I had high cholesterol, NutraVerse would be warning me that my sugar intake that day was higher than it should be. I want it to give intelligent advice to the user and even help with things like ordering groceries.

You’re looking to change our collective behaviour when it comes to food and health. How do you get the message out?

Yes, this isn’t simply a health tracker like MyFitnessPal (which doesn’t even use European metrics). NutraVerse is tackling obesity head-on and helping people make healthier choices generally. For example, six months ago, only a few people were talking about problems like ultra processed foods (UPFs); but our Nova-Score helps people avoid ultra-processed items that have no nutritional value.

A lot of the marketing we do is educational. Social media is a big part of that, but I make sure I’m doing my messaging properly because in this area it’s so important to not start doing clickbait content the way some influencers do. I want people to learn about food and nutrition. Friday is my marketing day; I record and edit the content and through New Frontiers I was put in touch with a TU Dublin student who helps with scheduling and other jobs.

As the founder, you have to work at raising your profile, so I spend a lot of time on that. For example, applying for awards (we have won the SFA National Small Business Awards – Emerging New Business category and the Family Business Awards – Rising Star category). We’ve also been awarded Guaranteed Irish status and I’m the president of Network Ireland’s Dublin branch.

I’ve been on a lot of podcasts – like Conall Ó Móráin’s That Great Business Show in January. All of this raises your profile bit by bit. You can’t think you’ll be a megastar in six weeks or even six months. It takes time, but you do see the effect on the business.

What’s your biggest challenge and how do you overcome it?

As a business owner in a new startup, I find the hardest thing is just to keep going. I’m a mother and a carer as well, so there’s a tendency to think it’s always greener on the other side.

I was very sick last year, and it took me a while to get my passion for the business back. I’ve learned that I excel on accelerators, and I think that’s because I’m there with other people. I am that person; I’m no good on my own! Every time I’m on an accelerator I get this huge boost of inspiration and a fire in my belly. Since New Frontiers, I have joined the Starting Strong programme from Growing for Growth and the AgTechUCD Innovation Centre startup accelerator.

We’re in eight countries already and right now I’m planning to apply for Enterprise Ireland’s PSSF so that we can work on the next evolution of the app and launch it at the end of the summer. The work that needs doing on the app will be quite fast, but it costs money. We’ve already soft-launched into Belfast and the next big step is to take our food programmes and the app into the UK.

Finally, what advice would you give to other people starting out with a new business?

Doing this, I’ve learned that nothing is guaranteed. My big piece of advice is to never take no for an answer. No doesn’t mean no, it just means not yet.

About the author

scarlet-merrillScarlet Bierman

Scarlet Bierman is a content consultant, commissioned by Enterprise Ireland to fulfil the role of Editor of the New Frontiers website. She is an expert in designing and executing ethical marketing strategies and passionate about helping businesses to develop a quality online presence.

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Derya Kianda TechnologiesNew Frontiers programme alumna

Alumni profiles: Breaking the code, building the dream

By New Frontiers blog

Derya Kianda TechnologiesNew Frontiers programme alumna

Just one in two hundred people knows how to code. That’s a lot of people around the world relying on a small pool of programmers! This knowledge gap is something Derya and Osvaldo Sousa were intent on solving when they developed their no-code application platform, Kianda Technologies, in 2017.

The dream to develop their own tech startup was 16 years in the making, but back then – as a young couple studying in Portugal – it was difficult to see how they could make it a reality. “It was a bit risky for us back then. There wasn’t a lot of support. We didn’t have great examples and so it just faded away,” Derya says.

They moved to Ireland in 2007 and worked as IT consultants. Every evening, they went home and talked about what they were working on. They realised it was similar projects for similar companies, developing the same types of system over and over again from scratch. Wanting to simplify things for businesses and create a ‘no-code environment’, they came up with a new type of process automation software that would build custom workflows using a drag and drop interface.

“Less than five years ago, we had the idea and thought it was the right time for us to start,” Derya says. “The biggest risk was quitting our jobs and in terms of income, how were we going to manage? We had some of our own savings, but of course, that wasn’t enough.”

She was also on maternity leave with their second child, who was just four months old at the time. But they felt it was now or never. “We said, if we don’t do this now, we won’t do it again,” Derya says. We have to try. If it doesn’t work, it doesn’t work. We’d have to accept it. But we had to try. So we bit the bullet.”

The couple quit their day jobs and spent the first year working from their living room, building their platform while taking on some freelance work to help with living expenses. It was when they were completing the product build and seeking office space that the New Frontiers programme was suggested to them by the team at the LINC centre at TU Dublin – Blanchardstown.

“We have to try. If it doesn’t work, it doesn’t work. We’d have to accept it. But we had to try. So we bit the bullet.”

“There were so many unknowns, so many things we weren’t aware of, it opened up so many opportunities for us,” Derya says. “Seeing other like-minded entrepreneurs, what stage they were at, seeing their journeys. Some of them were similar to me, some of them were just starting, and wanted to validate their idea.”

Derya found the programme very practical, “in terms of financial modelling and in terms of marketing, fundraising, networking, and hearing from the mentors.” It also helped navigate the Irish start-up ecosystem and to find out what support was available during and after the programme while receiving a €15,000 stipend.

“The mentors we had were really good. Lots of them were really insightful. It was all really practical. Real-life issues were covered. The pitching sessions were really good. Nerve-wracking but good.” She adds that she pitches “all the time” now.

It also helped build her confidence. “When we were both starting we heard some negative thoughts from other people. It really helped to build my confidence in terms of my own skills in running a business,” she says. Kianda Technologies was launched in November 2017. The company is growing quickly and has recently experienced a 40% increase in its customer base. The aim is to triple the team by the end of 2021.

Having taken the leap, Derya would encourage others to follow their dream. “It’s worth it, so worth it. If you think it’s the right time and it’s the right idea. People might say no, be prepared for it. But don’t let it stop you. Get the support that’s available, having people who have gone through a similar journey helps a lot.”

To learn more about Derya’s company, visit kianda.com

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Ivan Tuohy Great Visitor Experiences New Frontiers programme alumnus

Alumni profiles: Unlock your potential, back your dream

By New Frontiers blog

Ivan Tuohy Great Visitor Experiences New Frontiers programme alumnus

For hospitality expert Ivan Tuohy, it was a trip to Alcatraz that proved the key to unlocking the potential of a dream that had languished for years.

“It really hit me that the challenges that I had in my own workplace in Ireland were actually the same challenges that many attractions and museums had all around the world,” says Ivan, founder and CEO of Great Visitor Experiences. A hotelier by trade, he was working as a general manager for one of the biggest tourist attractions in Ireland and had recently completed an MBA at the University of Limerick.

It was 2018 and new innovations in technology were transforming user experiences across various sectors, but tourism operators were still relying on traditional tools like audio guides, maps, leaflets, in-person tour guides and stand-alone signage to engage their visitors; even in the biggest tourist attractions in the world. The tools were outdated. It was the cause of much frustration for Ivan and there was no obvious fix.

For international visitors, there was also a language barrier, with about 20% of visitors unable to understand audio guides or maps. “We had limited communication with the visitor, pre-arrival, onsite and after arrival,” Ivan says. “We didn’t have any tools in place from a digital point of view to capture that data. There was no real-time commercial information to drive onsite business.”

Ivan began to look for a digital solution that would immerse the customer in the visitor experience at every touchpoint, from start to finish and beyond. It didn’t exist. He was told he could source an augmented reality app but no app could integrate all their existing assets into one place. He thought, “No way, it needs to be bigger than that. We needed to build an ecosystem with just one omnichannel where attractions, museums and activities could all live together.”

“The New Frontiers programme was a fantastic first step. It really allowed me the time to focus on the idea, and to build some structure around it.”

The tentative steps towards developing Great Visitor Experiences, an interactive app that enables operators to engage with visitors, source data, tell stories and sell more, were underway. Coming from a family of entrepreneurs, Ivan felt that he had the relevant skills to make it as an entrepreneur. But there were fears.

“The first big problem was not believing in myself, in my own ability. And the other real problem was quitting the job and not having a salary,” he says. “It was a case of, I might have a good idea but how am I actually going to commercialise it and bring this to reality? I might take a chance on myself, but can I really do it?”

Ivan sought support and applied to New Frontiers. Once accepted, it all became very real. The programme put him on the path towards backing himself and his dream.

“The New Frontiers programme was a fantastic first step. It really allowed me the time to focus on the idea, and to build some structure around it.” It also brought out Ivan’s competitive spirit. “You’re in the room with 12-15 people, all with very good ideas and all coming from a problem from different angles. That support, that peer-to-peer network is great. But you’re dealing with people who want to succeed. It’s fairly competitive. It was a case of, I want to help people, but I also want to do well myself.” As for the mentors, “They really challenge you. They challenge you in a way you wouldn’t challenge yourself.”

Since launching in 2018, Great Visitor Experiences has scooped major innovation awards. The company works with leading attractions across Ireland and recently launched an All-Ireland Destination Guide. The team is working closely with operators to help them get access to the platform with the choice of a subscription or ticketing partnership model as they navigate COVID restrictions.

For anyone thinking of taking the leap and following their dream, Ivan has some advice; “Don’t be afraid.” He adds, “No one is going to back you until you back yourself. So if you can back yourself, and be open to listening to people, go for it.”

Want to learn more about Great Visitor Experiences? Visit their website.

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